Privacy Policy

This Privacy & Cookie Policy explains how Dasher Technology Co., Limited ("Company", "we", "us", or "our") collects, uses, and shares your personal information when you visit or use our chat.aichatonlinefree.com website or mobile application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. Please read this Privacy & Cookie Policy carefully to understand our policies and practices regarding your information and how we will treat it.

1. INFORMATION WE COLLECT

We collect several different types of information for various purposes to provide and improve our Service to you:

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Payment and billing information

1.2 Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

1.3 User Content

We collect the content and information you provide when you use our Service, including your conversations with our AI assistant, uploads, and other content you provide.

2. HOW WE USE YOUR INFORMATION

Dasher Technology Co., Limited uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To train and improve our AI models
To process payments
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

3. LEGAL BASIS FOR PROCESSING PERSONAL DATA

Dasher Technology Co., Limited will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

We need it to provide you the services, including to operate the Service, provide customer support and personalized features and to protect the safety and security of the Service;
It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Service and to protect our legal rights and interests;
You give us consent to do so for a specific purpose; or
We need to process your data to comply with a legal obligation.

4. DATA RETENTION

Dasher Technology Co., Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Dasher Technology Co., Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

5. DATA SHARING AND DISCLOSURE

We may disclose your Personal Data in the following situations:

Service Providers: To our service providers that we employ to assist us in providing the Service, to perform Service-related services or to assist us in analyzing how our Service is used. These service providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfer: If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements: To comply with a legal obligation, to protect and defend the rights or property of Dasher Technology Co., Limited, to prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users of the Service or the public, or to protect against legal liability.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

7. YOUR DATA PROTECTION RIGHTS

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

The right to access, update or delete the information we have on you
The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
The right to object - the right to object to our processing of your Personal Data
The right of restriction - the right to request that we restrict the processing of your personal information
The right to data portability - the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format
The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

If you wish to exercise any of these rights, please contact us at [email protected].

8. SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. INTERNATIONAL DATA TRANSFERS

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Hong Kong and choose to provide information to us, please note that we transfer the data, including Personal Data, to Hong Kong and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. CONTACT US

If you have any questions about this Privacy Policy, please contact us at [email protected].